Refund Policy

This policy explains when refunds may be considered for ImgSEO credit-pack purchases and historical subscription payments.

Bronze, Silver, and Gold credit packs are one-time purchases. Purchased credits do not expire. A purchase is charged at the price displayed during checkout and is not a recurring subscription.

Refunds may be considered in limited situations such as:

• duplicate charges
• accidental multiple payments
• billing errors
• unresolved technical issues caused by the platform

Refunds are generally not provided for change-of-mind purchases or credits already used to process images, except where required by law.

A full or partial refund may reverse the corresponding purchased credits through our payment processing records. We do not promise automatic proportional restoration of credits previously consumed. If the available balance is insufficient for a reversal, the account may carry a credit adjustment that future grants cover first.

ImgSEO no longer sells subscriptions to new customers. Historical subscriptions remain subject to the billing and cancellation terms accepted at purchase. Cancellation prevents future renewals but does not automatically refund the current billing period.

Contact us with the account email, payment date, amount, and relevant receipt or transaction details. Eligible requests are typically reviewed within 3 to 7 business days after receiving the necessary information.

We may update this policy from time to time. Updates are reflected in the last-updated date above.

For refund or billing questions, contact support@imgseo.io.