Refund Policy
Last updated: March 31, 2026
Introduction
At ImgSEO, we aim to provide a reliable and high-quality AI-powered image SEO optimization service. This Refund Policy explains when refunds may be considered for subscription payments and billing-related issues.
1. Subscription Payments
ImgSEO offers digital subscription-based services, including free and paid plans with different usage limits and features. Paid plans are billed on a recurring basis according to the selected subscription.
2. Billing Expectations
By subscribing to a paid plan, you agree to the pricing, billing frequency, and included limits displayed at the time of purchase. Charges may renew automatically unless cancelled before the next billing cycle.
3. Refund Eligibility
Refunds may be considered in limited situations such as:
- duplicate charges
- accidental multiple payments
- billing errors
- unresolved technical issues caused by the platform
- payment processed after a valid cancellation request
4. Non-Refundable Cases
Refunds are generally not provided for:
- unused subscription time
- partially used billing periods
- missed cancellation before renewal
- change-of-mind purchases
- usage already consumed within the active billing cycle
5. Duplicate Charges and Billing Errors
If you believe you were charged incorrectly, please contact us as soon as possible with the payment date, amount, and account email used for the subscription. We will review the issue promptly.
6. Cancellation Policy
You may cancel your subscription at any time to stop future renewals. Cancellation prevents future charges but does not automatically refund the current active billing period unless the case qualifies under Section 3.
7. Refund Review Timeframe
Eligible refund requests are typically reviewed within 3 to 7 business days after receiving all necessary billing details.
8. Changes to This Policy
We may update this Refund Policy from time to time. Any updates will be reflected by changing the “Last updated” date at the top of this page.
9. Contact
For refund requests or billing-related questions, please contact: